Comms and radios within the retail sector

For us, the purchasers, buying can be a fun-filled trip into town on a nice sun-speckled afternoon, complete with good friends, fascinating conversation and attractive goodies.

However, a store is invariably a good deal more than a satisfying Saturday afternoon’s disruption for the folks that manage it. The typical high street store is, actually, a tightly run mixture of intelligent marketing, well-planned shop layouts and fast working staff, all of which come together to produce a state of the art customer environment. Walkie talkies are a great part of that operation.

How? Well, there is health and safety to think about 1st and foremost. Buyers need to be safe, with rapid medical attention provided should any problem happen to them.

Then, there’s security of course. Allegedly, in ’09 alone, over 800,000 people were arrested for theft. The next year, The BBC reported that shoplifting had cost United kingdom stores £4.4bn in less than a year. It appears that, thefts add around £180 to the regular family’s yearly shopping bill. Protection employees need to be more vigilant than ever, but without imposing their attendance on (and thus discouraging) innocuous patrons.

A reliable 2 way radio system is the great way to realize this. Using radios, security staff can monitor a possible circumstance quietly and discreetly, questioning (if need be, apprehending) the person without creating too much of a fuss.

But those are not the only causes that radios are vital to the retail environment. Employees and shoppers need to be protected against potentially volatile situations as well. We’ve all witnessed a seemingly mundane state of affairs grow rampant for one reason or another but it’s down to that store’s management to see that these incidents are prohibited and diffused in a quick and professional manner.

Of course, we also need to consider the larger retail centres like shopping malls and large centres of trade. Across areas as large and sprawling as these might be, security, safety and customer comfort are all key considerations that become that much more difficult to monitor and manage. On this level, every trouble becomes bigger. In these positions, two way radios need to become steadfast, able to work over long areas and run using a comparatively extensive battery life.

Two way radios are ideal for the task at hand, permitting management to supervise complex operations and staff to perform their duties in a safe and respectful operational environment. Without 2 way radios, a Saturday afternoon’s searching would be a far less interesting prospect…